At Rajasthan Tour Services, customer satisfaction is our priority. As we deal in customised travel packages, our cancellation and refund policy is designed to be fair and transparent for both parties.
1. Nature of Services
All tour packages offered on rajasthantourservices.com are customised travel services. Prices mentioned on the website are starting prices and may vary depending on travel dates, hotel category, number of travellers, and specific requirements.
Bookings are confirmed only after mutual agreement and advance payment.
2. Cancellation by the Customer
If you wish to cancel your tour, you must inform us in writing via email or WhatsApp. The cancellation charges will apply as follows:
More than 30 days before tour start date:
Cancellation charges will be minimal, mainly covering administrative and communication costs.
15–30 days before tour start date:
A partial refund will be provided after deducting booking, hotel, and service charges.
7–14 days before tour start date:
Higher cancellation charges may apply due to hotel, transport, and service commitments.
Less than 7 days before tour start date or No-Show:
No refund will be applicable.
Note: Actual cancellation charges depend on hotel policies, transport providers, and third-party service rules.
3. Cancellation by Rajasthan Tour Services
In rare situations such as natural calamities, political unrest, government restrictions, or unavoidable circumstances, Rajasthan Tour Services reserves the right to cancel the tour.
In such cases:
Customers may choose an alternative tour date, or
Receive a refund after deducting non-recoverable costs, if any.
4. Refund Process
Refunds (if applicable) will be processed within 7–10 working days
Refunds will be made through the original mode of payment
Bank charges, payment gateway fees, or currency conversion charges (if any) will be deducted
5. Non-Refundable Components
The following are generally non-refundable:
Flight tickets (unless airline policy allows)
Train tickets
Monument entrance tickets
Peak season / festival bookings
Special event or luxury hotel bookings
6. Amendments & Modifications
Any changes requested after booking confirmation (dates, hotels, destinations, number of travellers) may:
Affect the total cost
Attract additional charges
Be subject to availability
7. Important Disclaimer
Rajasthan Tour Services acts as a tour operator and travel planner
We coordinate services provided by hotels, transporters, and third-party vendors
Refunds are subject to actual recoveries from service providers
8. Contact Us
For any cancellation or refund-related queries, please contact us:
Rajasthan Tour Services
🌐 Website: https://www.rajasthantourservices.com
📧 Email: info@rajasthantourservices.com
📞 Phone / WhatsApp: +91-6350392319
